Privacy Policy
1. Introduction
C Line TL Inc ("C Line TL," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you may share with us. This Privacy Policy describes how we may collect, use, and share information when you visit our website or interact with our services.
By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use this website.
2. Information We May Collect
We may collect information in the following ways when you interact with our website or contact us about our transportation services.
3. Information You Provide Directly
When you contact us, request information, or inquire about our services, you may voluntarily provide information such as:
- Name
- Telephone number
- Email address
- Company or business name
- Shipment or freight details
- Pickup and delivery information
- Communication content (messages, emails, or other correspondence)
4. Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- Browser type and version
- Device type and operating system
- IP address
- Pages visited and time spent on each page
- Referring website or source
- Server logs and access timestamps
This information is generally collected through standard web technologies and server logs and is used to help maintain, improve, and secure our website.
5. How Information May Be Used
Information we collect may be used to:
- Respond to your inquiries and communication
- Evaluate transportation requests and service requirements
- Provide or coordinate requested transportation services
- Communicate regarding shipments, schedules, and service updates
- Maintain business records and documentation
- Improve our website and services
- Protect the website, our business, and our users
- Comply with applicable legal and regulatory obligations
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality and user experience. Cookies are small text files stored on your device when you visit a website.
You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website but will not prevent you from accessing the site.
7. How Information May Be Shared
C Line TL does not sell your personal information for money. We may share your information when reasonably necessary in the following circumstances:
8. Service Providers and Transportation Partners
We may share information with parties involved in fulfilling transportation services, including:
- Transportation partners and carriers
- Service providers who assist with our operations
- Insurance professionals and providers
- Legal and accounting advisers
9. Legal and Regulatory Disclosures
We may disclose information when we believe in good faith that disclosure is necessary to:
- Comply with applicable laws, regulations, or legal processes
- Respond to requests from government or regulatory authorities
- Protect the rights, property, or safety of C Line TL, our users, or others
- Support any business transaction such as a merger, acquisition, or reorganization
10. Data Retention
We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or de-identify it.
11. Data Security
C Line TL uses reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method can be guaranteed to be completely secure. We cannot guarantee absolute security of your information.
12. Your Privacy Choices
You may have certain choices regarding your information:
- Communication Preferences: You may request to stop receiving non-essential communications from us by contacting us directly.
- Access and Correction: You may request access to or correction of your personal information by contacting us.
- Cookie Controls: You can manage cookies through your browser settings.
To exercise any of these choices, please contact us using the information provided at the end of this policy.
13. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party websites you visit.
14. Children's Privacy
Our website is not intended for children under 13 years of age. C Line TL does not knowingly collect personal information from children under 13 through this website. If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete that information promptly.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We encourage you to review this Privacy Policy periodically.
16. SMS and Text Messaging
This section explains our practices regarding SMS and text messaging communications.
A. Types of SMS Messages
When you have consented, C Line TL may send conversational and informational text messages relating to:
- Transportation inquiries
- Freight availability
- Pickup and delivery coordination
- Shipment updates
- Dispatch communications
- Requested quotations
- Customer-service responses
- Account or business-related communications
B. Consent
C Line TL sends SMS messages only to individuals who have provided consent or who initiate a text-message conversation with us, as permitted by applicable requirements.
Consent to receive text messages is not a condition of purchasing goods or services.
C. Message Frequency and Charges
Message frequency may vary.
Message and data rates may apply.
D. Opt-Out and Support Instructions
Reply STOP to opt out of future text messages.
Reply HELP for help or contact C Line TL using the contact information listed on this website.
Your opt-out request will be honored, and a final confirmation message may be sent after an opt-out request is received.
E. SMS Data Sharing Restriction
C Line TL does not sell or rent mobile phone numbers or SMS consent information. Mobile information, including phone numbers and SMS consent records, will not be shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be disclosed to vendors that help C Line TL deliver communications (such as communications-platform providers), but only as necessary to provide the messaging service and subject to appropriate confidentiality or data-protection obligations.
F. Data Collected Through SMS
SMS-related information may include:
- Mobile phone number
- Message content
- Date and time of messages
- Delivery and response information
- Opt-in and opt-out records
- Customer-service or shipment-related details voluntarily provided by the user
G. Use of SMS Information
SMS data may be used to:
- Respond to inquiries
- Coordinate transportation services
- Provide shipment-related information
- Maintain consent and opt-out records
- Provide customer support
- Protect against misuse or fraud
- Comply with legal and regulatory obligations
H. No Guaranteed Security
Reasonable safeguards are used to protect your information, but SMS communications and electronic transmissions cannot be guaranteed to be completely secure.
I. Privacy Questions and Contact
Questions about our SMS privacy practices may be directed to our existing privacy email, phone number, or business address listed in the Contact Information section.
17. SMS Terms of Service
By opting in to receive SMS messages from C Line TL, you agree to receive conversational and informational text messages related to transportation inquiries, freight coordination, shipment updates, dispatch communications, quotations, and customer support.
- Reply STOP to opt out
- Reply HELP for assistance
- Message and data rates may apply
- Message frequency may vary
- Consent is not a condition of purchase
- Carriers are not liable for delayed or undelivered messages
- Delivery of messages is subject to carrier availability and network conditions
- This Privacy Policy applies to all SMS communications
18. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, you may contact us at:
C Line TL Inc
1406 Sephos St
Manteca, CA 95337
Phone: (888) 320-0494
Privacy Email: sales@clinetl.com